Refund policy

You may return most new products and cancel unused services within 15 days after you receive your product or are invoiced for services. To return products and cancel services you must follow JAR Systems’ return procedures, including obtaining a return merchandise authorization (RMA) kit and returning products within 7 days after you receive an RMA kit. JAR Systems will refund the original purchase price of products, unperformed services and related sales taxes. SHIPPING & HANDLING, DELIVERY AND SIMILAR FEES (INCLUDING RELATED SALES TAXES) ARE NOT REFUNDABLE. YOU ARE RESPONSIBLE FOR PRODUCTS UNTIL JAR SYSTEMS RECEIVES THEM. YOU WILL BE CHARGED SHIPPING AND HANDLING AND A 15% RESTOCKING FEE TO RETURN PRODUCTS. Returned products must be in the same condition as you received them. You must return all components of the product to obtain a refund for the product. THIS RETURN POLICY IS NOT A WARRANTY.